Leading Operational Excellence » OptimumFX

Leading Operational Excellence

Project-based leadership training programme delivers €6.5m savings so far

OptimumFXCase Studies › Leading Operational Excellence

A blue chip FMCG company wanted to develop their workforce to:

•Increase operations management effectiveness
•Make their succession planning more effective
•Improve talent retention


•enhancing competencies, skills and leadership capabilities
•using pragmatic tools to achieve performance improvement at individual and team level
•achieving individual payback of €50k savings through the completion of LOE inspired projects


Previous initiatives had tackled the hard skills; the measureable  job competencies; they now needed a more rounded solution to incorporate the soft skills e.g. communication, self motivation and leadership to be able to increase their effectiveness and achieve their goals

How did we help?

We utilised our extensive experience in NLP coaching and hard skill training to devise a training programme with the core concept being application – not theory, turning knowledge into wisdom through the ‘right’ application


Providing a cascade of knowledge from strategic level to tactical delivery on the plant floor across manufacturing and distribution, ensuring that all influencers of site performance would have knowledge of the same key tools, techniques and management skills to deliver operational excellence.




Programme split into 4 modules, each lasting 3 days, with 3 months between modules to allow the learning to be utilised in the workplace and to progress the individual LOE projects.

Module 1 – Purpose:  Creating the Gap – using Vision & Data

Module 2 – People:  Set right accountability – using Project Management & Accountability

Module 3 – Plan:  Tools to achieve goals – application of Operational Excellence tools

Module 4 – Performance:  Measure success and sustain it – Change Management tools

Behavioural Enablers were incorporated in every Module throughout the programme




  • €6.5m savings delivered from 30 payback projects
  • 64 delegates trained  over 7 programmes delivered since starting in 2010
  • Operations management effectiveness improved by utilising the skills and techniques
  • Skills and techniques cascaded horizontally and vertically within the business
  • Succession planning continuing to improve as more of the management team have the same tools and techniques at their disposal
  • The workforce has a more positive, can-do attitude


“The skills I have learnt from OptimumFX have accelerated my personal learning in a new operational role within the business. This has given me the confidence to drive my team forward to achieve both increased plant performance and embrace their own personal development.”



I have attended many courses over the years, I rank this one up there with the best.  Course material is out on my desk on a daily basis as an aid to driving the techniques into my sub conscious behaviours”